Ah my dear customers how I loathe to talk to thee about such subjects as this. Allow me to introduce you to my readers. Readers this is moron, moron these are readers, readers laugh at the moron, don't forget to point and snicker. So I bet you are wondering what this is all about. My customers tell me all the time about how their electrical company or their telephone company would get them someone out right away whereas my company will not.
None of that is necessarily true at all. First we provide internet, that is hardly as important as having electricity to do important things like heating or air conditioning. Although you like to think that internet is just as important you'd be wrong. The world operated completely fine with out the internet and would do just fine if it were to have to again. Oh what's that? You use it for business? Well maybe you shouldn't use a residential internet provider for business service.
Secondly I hardly doubt that said electricity provider would do so so quickly. I happen to have a friend who works for a local electrical company that will remain nameless. Said company works about the same as us, it's first come first serve. You may or may not get someone out there the next day or worse yet you might wait 3 weeks out. It is completely up to when you call and what your problem is. For instance my company also provides phone service, when you don't have a dial tone we get someone out the next day.
Sometimes getting someone out the next day still isn't enough for Mr. Ineedeverythingnow. That's right I'm talking about the very next day and these people complain that they pay "good money" and they want someone out now. So how does one win with these people? They don't, because tweedledumbass asks for a supervisor, wastes more of my times, my supervisor's time, and their time just so that the sup can tell them the same fucking thing over again. I once had an appointment with a rival company to install phone service.
This was the very first install I was to have at this address so it was important to me that I have service the day that I moved in to the apartment. This company that will remain nameless took 2 weeks to get me a dial tone. Now you tell me who has the better time frame, my company or theirs. The ironic thing is that almost every time someone mentions that "so and so would have someone here within' a couple of hours" it's always that company that took two weeks to get to me. I laugh on the inside every time I hear it.
This was the very first install I was to have at this address so it was important to me that I have service the day that I moved in to the apartment. This company that will remain nameless took 2 weeks to get me a dial tone. Now you tell me who has the better time frame, my company or theirs. The ironic thing is that almost every time someone mentions that "so and so would have someone here within' a couple of hours" it's always that company that took two weeks to get to me. I laugh on the inside every time I hear it.