I'm calling for Satan but I'm Jesus.

For some unknown reason my customers will have someone else call for them. Why they do this I have no idea. It's pretty obvious that I'm here to deal with people who don't know shit. These people still insist that they are calling on behalf of someone else because they are more "technical"; yet they seem to know less than a single cell amoeba. It makes me wonder how "technical" the person is that they are calling in for. I mean seriously, if you can't follow instructions like "right click" how technical are you? There is another variation of this that involves lazy parents. The parent decides that they want to pay for internet but don't want to call in to tell us, so they have their kid do it. Any one who has ever been on XBOX live knows how annoying it can be to hear a little squeaky voice forced on you. Christ it's sending chills down my spine as we speak.